ORDER MANAGEMENT FAQ

Base Tables Vs Interface Tables

Base Tables : OE_ORDER_HEADERS_ALL: Order Header Information
OE_ORDER_LINES_ALL: Items Information
OE_PRICE_ADJUSTMENTS: Discounts Information
OE_SALES_CREDITS: Sales Representative Credits.

Shipping Tables :WSH_NEW_DELIVERIES
WSH_DELIVERY_DETAILS
WSH_DELIVERY_ASSIGNMENTS
WSH_DELIVERIES

Interface Tables : OE_HEADERS_IFACE_ALL,
OE_LINES_IFACE_ALL
OE_PRICE_ADJS_IFACE_ALL,
OE_ACTIONS_IFACE_ALL
OE_CREDITS_IFACE_ALL (Order holds like credit check holds etc)

What is Order Import and What are the Setup's involved in Order Import?

A) Order Import is an open interface that consists of open interface tables and a set of API’s. It imports New, updated, or changed sales orders from other applications such as Legacy systems. Order Import features include validations, Defaulting, Processing Constraints checks, Applying and releasing of order holds, scheduling of shipments, then ultimately inserting, updating or deleting orders from the OM base tables. Order management checks all the data during the import process to ensure its validity with OM. Valid Transactions are then converted into orders with lines, reservations ,price adjustments, and sales credits in the OM base tables.

B) Setups:
· Setup every aspect of order management that we want to use with imported orders, including customers, pricing, items, and bills.
· Define and enable the order import sources using the order import source window.

3) the Order Cycle?

i) Enter the Sales Order
ii)Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
iii)Release sales order(Pickslip Report is generated and Deliveries are created)
(Deliveries – details about the delivery. Belongs to shipping module (wsh_deliveries, wsh_new_deliveries, wsh_delivery_assignments etc) they explain how many items are being shipped and such details.
iv)Transaction Move Order (creates reservations determines the source and transfers the inventory into the staging areas)
v)Launch Pick Release
vi)Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping Lables))

4)Order to Cash Flow?

I. Enter the Sales Order
II.Book the Sales Order(SO will not be processed until booked(Inventory confirmation))
III.Release sales order(Pickslip Report is generated and Deliveries are created)
(Deliveries – details about the delivery. Belongs to shipping module (wsh_deliveries, wsh_new_deliveries, wsh_delivery_assignments etc) they explain how many items are being shipped and such details.
IV.Transaction Move Order (Selects the serial number of the product which has to be moved/ shipped)
V. Launch Pick Release
VI.Ship Confirm (Shipping Documents(Pickslip report, Performa Invoice, Shipping Lables))
VII. AutoInvoice (Creation of Invoice in Accounts Receivable Module)
VIII. Autolockbox ( Appling Receipts to Invoices In AR)
IX.Transfer to General Ledger ( Populates GL interface tables)
X. Journal Import ( Populates GL base tables)
XI.Posting ( Account Balances Updated).

5)What are the Process Constraints?
A. Process Constraints prevent users from adding updating, deleting, splitting lines and canceling order or return information beyond certain points in the order cycle. Oracle has provided certain process constraints which prevent data integrity violations.
Process constraints are defined for entities and attributes. Entities include regions on the sales order window such as order, line, order price adjustments, line price adjustments, order sales credits and line sales credits. Attributes include individual fields (of a particular entity) such as warehouse, shit to location, or agreement.
6) What are different types of Holds?
1)GSA(General Services Administration) Violation Hold(Ensures that specific customers always get better pricing for example Govt. Customers)
2)Credit Checking Hold( Used for credit checking feature Ex: Credit Limit)
3)Configurator Validation Hold ( Cause: If we invalidate a configuration after booking)

7)What is Document Sequence?
A) Document sequence is defined to automatically generate numbers for your orders or returns as you enter them. Single / multiple document sequences can be defined for different order types.
Document sequences can be defined as three types Automatic (Does not ensure that the numbers are contiguous), Gapless (Ensures that the numbering is contiguous), Manual Numbering. Order Management validates that the number specified is unique for order type.

8) What are Defaulting Rules?
A) A defaulting rule is a value that OM automatically places in an order field of the sales order window. Defaulting rules reduce the amount of information one must enter. A defaulting rule is a collection of defaulting sources for objects and their attributes.
It involves the following steps
· Defaulting Conditions - Conditions for Defaulting
· Sequence – Priority for search
· Source – Entity ,Attribute, Value
· Defaulting source/Value
10. When an order cannot be cancelled?
A) An order cannot be cancelled if,
· It has been closed
· It has already been cancelled
· A work order is open for an ATO line
· Any part of the line has been shipped or invoiced
· Any return line has been returned or credited.
11. When an order cannot be deleted?
A) you cannot delete an order line until there is a need for recording reason.
12. What is order type?
A) An order type is the classification of order. It controls the order work flow activity, order number sequence, credit check point and transaction type. Order Type is associated to a work flow process which drives the processing of the order.
13. What are primary and secondary price lists?
A) Every order is associated to a price list as each item on the order ought to have a price. A price list is contains basic list information and one or more pricing lines, pricing attributes, qualifiers, and secondary price lists. The price list that is primarily associated to an order is termed as Primary price list.
The pricing engine uses a Secondary Price list if it cannot determine the price of the item ordered in the Primary price list.
14. What is pick slip? Types?
A) It is an internal shipping document that pickers use to locate items to ship for an order.
· Standard Pick Slip – Each order will have its own pick slip with in each picking batch.
· Consolidated Pickslip – Pick slip will have all the orders released in the each picking batch.
15. What is packing slip?
A) It is an external shipping document that accompanies the shipment itemizing the contents of the shipment.
16. What are picking rules?
A) Picking rules define the sources and prioritization of sub inventories, lots, revisions and locators when the item is pick released by order management. They are user defined set of rules to define the priorities order management must use when picking items from finished goods inventory to ship to a customer.
17. Where do you find the order status column?
A) In the base tables, Order Status is maintained both at the header and line level. The field that maintains the Order status is FLOW_STATUS_CODE. This field is available in both the OE_ORDER_HEADERS_ALL and OE_ORDER_LINES_ALL.
18. When the order import program is run it validates and the errors occurred can be seen in?
A) Responsibility: Order Management Super User
Navigation: Order, Returns > Import Orders > Corrections